Zanogen Machine Knives News
INTRODUCING ERICA DE JAGER TO THE ZANOGEN MACHINE KNIVES TEAM
Zanogen Machine Knives manufactures, supplies, re-grinds, sharpens and reconditions industrial machine knives, blades and related products for the Steel, Paper, Recycling and Timber Industries.
Visit www.zanogen.co.za for more information.
Erica de Jager recently joined Zanogen Machine Knives. Erica’s main area of focus is customer relations management. “Our commitment to excellent customer service and our top quality products are the driving forces of our Company,” states Caireen Hains (Managing Director), “Our customers’ satisfaction is extremely important to us. Erica will be focusing on relationship building with our customers and also how to improve our overall customer service.”
With over 27 years of sales experience, Erica is an asset to the Company. She is a go getter who is passionate about customer service and thrives on customer interaction. “Whilst meeting with Zanogen Machine Knives customers and assisting them with their enquiries is a priority, I am also in the process of assisting the Company with implementing a new indexing procedure which will ultimately enhance our ability to offer all round excellent service. Exciting times lie ahead for us. I believe that we are moving to the next level of customer service which will ultimately benefit our customers and the Company as a whole,” states Erica.
Interesting facts about Erica:
Erica has extensive previous experience as a representative in a number of industries most notably the wholesale food and wine industry. She is a people’s person and enjoys socialising. Quality time is extremely important when it comes to Erica and her family.
Contact Erica de Jager for your blade sharpening, new blade / knife and related products requirements. Trust the experts, call Zanogen.
60 years of quality products and services.

Photographs:
EDJ01: Erica de Jager, Customer Service Representative at Zanogen Machine Knives.
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Contact Details:
Contact: Erica de Jager
Position: Customer Service Representative
Tel: +27 (0) 11 421 9361 Email: info@zanogen.co.za










































